Description : Program Manager. Company : Brown Brothers Harriman. Location : Krakow, malopolskie
At BBH we value diverse backgrounds, so if your experience looks a little different from what we've outlined and you think you can bring value to the role, we will still welcome your application! What You Can Expect At BBH: If you join BBH you will find a collaborative environment that enables you to step outside your role to add value wherever you can. You will have direct access to clients, information and experts across all business areas around the world. BBH will provide you with opportunities to grow your expertise, take on new challenges, and reinvent yourself—without leaving the firm. We encourage a culture of inclusion that values each employee’s unique perspective. We provide a high-quality benefits program emphasizing good health, financial security, and peace of mind. Ultimately we want you to have rewarding work with the flexibility to enjoy personal and family experiences at every career stage. Our BBH Cares program offers volunteer opportunities to give back to your community and help transform the lives of others. At Brown Brothers Harriman, we believe no job is too big or small for any of us to handle if it helps our clients. We value passionate, committed people who enjoy collaborating with others to find new solutions to complex business challenges. We are looking for the type of person who speaks their mind, truly listens and steps outside their role to add value wherever they can. Someone who is driven to get things done and views obstacles as an exciting challenge that demands a creative solution. Above all, we seek someone who takes great pride in their work and is inspired and motivated by their role in protecting and enhancing our client’s financial well-being. If you are looking for an entrepreneurial environment where you can learn and thrive, Brown Brothers Harriman is the right place for you. Join us as a Program Manager in Investor Services - Service Delivery Division The Program Manager oversees large, complex inter-disciplinary programs and projects through the project development life cycle. The individual works closely with sponsors and stakeholders to understand investment strategy, define scope and deliverables, and ensure funding and staffing are available to meet program goals. The Program Manager is responsible for oversight of Project Managers work to ensure adherence to execution standards and successful delivery of project goals and commitments. This individual is also responsible for establishing the program roadmap working with the Product Manager and Client teams, measuring program success, and resolving and/or escalating program issues appropriately. This specific role acts as the program execution liaison between BBH and a specific set of large and complex clients for all technology related interactions. This Program Manager will be responsible for providing consultation and coordination in the application of all the technology related solutions to our clients’ business. This individual will be responsible for creating deeper and more strategic relationships with target clients partnering with the Product Owner, Relationship Excellence and Client Service Teams. Job Responsibilities:
- Responsible for overseeing a portfolio of projects that cut across multiple applications, services/products and/or divisions.
- Works closely with sponsors and stakeholders to understand investment strategy, set program priorities, and ensure funding and staffing are available to meet program delivery goals.
- Facilitates trade off decisions between quality, costs, resources, scope and time to prioritize demand.
- Provides overall direction and guidance to team and coordinates schedules and other program activities. Effectively manages and allocates resources to ensure deliverables are completed.
- Presents program updates to line of business/division senior leadership teams and/or oversight committees.
- Interacts with Division Executives up to and including SVP and sometimes MD or Partner level.
- Provides updates, communicates effectively and negotiates with project sponsors, stakeholders and external vendors.
- Communicates to client’s internal / external auditors on ongoing project and operation activities and processes.
- Demonstrated understanding of project and program management principles, tools and techniques; knowledge of both theoretical and practical aspects of project management
- Experience in people management; demonstrated Influencing and leadership skills, including negotiation and conflict management;
- Customer-focused perspective and mindset
- Strong communication and presentation skills; able to communicate effectively with division executives, clients, and other external stakeholders.
- Effectively prioritize and execute tasks in a high-pressure environment
- Demonstrated planning, organization, critical thinking and problem solving skills.
- Experience in risk management
- Experience in change management; ability to learn, adapt, and apply new concepts and technologies
- Proficiency working with project management software (e.g., CA PPM, MS Project)
- Proficient in use of MS Office applications
